We will only collect personal identifiable information that can be used to identify you at the time of registration at our clinic. We confirm that we will not pass on any of your information to any other company or third party.
Any information collected by us will only be used to help us provide the highest possible care to you. Only authorised employees have access to this information.
Your details will only be added to our mailing list but you have the right to unsubscribe from these at any time, by ticking the unsubscribe box on your initial registration form.
Code of conduct
Our team of Physiotherapists are all registered with the Health and Care Professions Council (HCPC), The Chartered Society of Physiotherapy (CSP) and The Acupuncture Association of Chartered Physiotherapists (AACP). We abide by all professional standards of care, code of conduct and data protection.
Distribution of Information
It is our duty as a Physiotherapy Clinic to maintain patient confidentiality. The Caldicott Review in England 2013 highlighted that safe and appropriate sharing in the interests of the individual’s direct care should be the rule, not the exception.
We may need to share information about you with other health professionals directly involved in your care in order to give the best possible advice and treatment. We would always seek to ensure we had your consent regarding this.
Sometimes it may be necessary to share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Retaining data and clinical Records
In general, patient records and clinical notes will be held securely for eight years from the date of your last treatment for adult records, and for children their notes will be held for eight years after their 18 birthday or until 25 years of age
Once the retention period has expired the clinical records will be securely destroyed and professionally disposed of.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.