Patient Feedback

Thank you

I felt it appropriate to drop you a line to let you know how impressed both my son Connor and I were when we visited you for assessment and treatment last week.

As you know Connor was getting a bit down as his back injury sustained on a trampoline at school was not getting any better particularly as he was hoping to go on our under 14 football tour to Holland at the end of this week.

Connor immediately felt at ease because of your manner and immediately began to communicate directly with you rather than through me as he often does with people he is meeting for the first time.

He commented to me afterwards that he liked the way you put things simply allowing him to understand what the problem was.

You did not give him any false hope about being ready for the trip which he took on board but it was plain to see the next day that the manipulation had eased the pain. Connor always ensures he is putting the support in his shoes to alleviate the problem caused by one of his legs being slightly longer than the other.

I am pleased to say that Connor has made great progress since you treat him, so much so that he was able to play a small part in our game last Sunday without any pain or adverse re-action. It looks like he will be ok for Holland. He will continue to use the heel support as advised in the short term.

I am more than happy to recommend your services to any of my friends and family as well as throughout our football club particularly because of the way you were able to relate to a 13 year old boy and put him at ease.

Once again many thanks for your help

Great North Run 2009

I first went to Pier Physiotherapy with a near impossible task!

I had been training to do the Great North Run for about 18months, when 6 weeks before the race my knee became very painful and I was unable to walk without limping, let alone run! I went to a different local Physiotherapist for 2 weeks who completely misdiagnosed my condition and had me doing stretches that were actually making my knee more painful. I decided to get a 2^nd opinion as I had less than 5 weeks to sort out the problem.

Within 20 minutes of walking into Pier the correct diagnosis was made. It was explained to me very clearly and I understood exactly what was going on.

Throughout the treatment we discussed what progress was expected by the next appointment and what I could do in my own time to help. The advice I was given was clear and my expectations of progress were realistically set. By 4 days before the run I had no pain in my knee but we had run out of time to see if I was able to run on it. I went to the start of the Great North Run expecting to walk the vast majority of it, which was an amazing position to be in as 4 weeks earlier I had thought I was going to have to pull out.

Purely down to the treatment and advice I received from Martin at Pier, I was able to run approximately 6 miles of the Great North Run and finished it with a very respectable time of 2hr51minutes. I raised £3,200 for The Williams Syndrome Foundation. My son has Williams Syndrome so completing the run and receiving the funds was unbelievably important to me.

THANK YOU PIER, I COULDN’T HAVE DONE IT WITHOUT YOU!